Refund policy

We want you to love your Noir purchase. If for any reason you are not completely satisfied, please read our return policy below:

• Returns are accepted only on unworn, unwashed items in their original condition, with all tags still attached.

• Return requests must be submitted within 7 days of receiving your order.

• Items that show signs of wear, washing, damage, or alteration will not be accepted for return.

• Approved returns must be returned to us within 14 days of approval.

• Once the returned item is received and inspected, refunds will be issued to the original payment method.

• Shipping costs are non-refundable, except in cases where the item is faulty or incorrect.

• Sale or preorder items may have different return conditions — please check product details at purchase.

• To initiate a return, please contact us at [your support email] with your order number and reason for return.